Privacy policy

Last updated: 31 March 2026


Full Moon Activewear (“we”, “us”, “our”) operates www.fullmoonactivewear.com (the “Site”) and provides products and services (the “Services”) through Shopify.

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our Site, or otherwise interact with us.

By using our Services, you agree to the practices described in this policy.


1. Personal Information We Collect

We collect personal information to provide and improve our Services.

Information you provide directly

  • Name, email address, phone number 

  • Billing and shipping address 

  • Account login details (if you create an account) 

  • Messages or enquiries you send us 

Order and payment information

  • Purchase details (products, order history, returns) 

  • Payment details (processed securely via Shopify and payment providers — we do not store full card details) 

Automatically collected data

  • IP address 

  • Device and browser type 

  • Website usage (pages visited, time spent, interactions) 

  • Cookies and similar tracking technologies 


2. How We Use Your Information

We use your personal information to:

  • Process orders and deliver your purchases 

  • Manage your account and provide customer support 

  • Improve your experience (personalised content, product suggestions) 

  • Send updates about orders, returns, or account activity 

  • Marketing (only if opted-in) — emails or promotions you can unsubscribe from anytime 

  • Prevent fraud and maintain security 

  • Comply with legal obligations 


3. Sharing Your Information

We only share your data where necessary:

  • Shopify (our ecommerce platform) to operate the store 

  • Payment providers to process transactions 

  • Shipping and fulfilment partners to deliver your order 

  • Service providers (analytics, email marketing, IT support) 

  • Legal authorities, if required by law 

We do not sell your personal data.


4. Shopify & Third Parties

Our store is powered by Shopify. This means:

  • Your data may be processed by Shopify to provide and improve the platform 

  • Shopify may process data across multiple merchants to enhance services (e.g. fraud prevention, analytics) 

You can read more at: https://privacy.shopify.com


5. Cookies & Tracking

We use cookies to:

  • Keep your cart and checkout working 

  • Understand how visitors use our site 

  • Improve performance and marketing 

You can manage or disable cookies in your browser settings.


6. Data Retention

We keep your information only as long as necessary to:

  • Fulfil orders 

  • Meet legal/accounting requirements 

  • Resolve disputes 

After that, it is securely deleted or anonymised.


7. Your Rights (UK & EU GDPR)

You have the right to:

  • Access the personal data we hold about you 

  • Request correction of inaccurate data 

  • Request deletion of your data 

  • Restrict or object to processing 

  • Withdraw consent at any time 

  • Request a copy of your data (data portability) 

To exercise these rights, contact us at:
info@fullmoonactivewear.com

You also have the right to complain to your local data protection authority (e.g. ICO in the UK).


8. International Transfers

Your data may be processed outside the UK/EEA (e.g. by Shopify or service providers).
Where this happens, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.


9. Security

We take reasonable steps to protect your data. However, no system is 100% secure, so you should avoid sharing sensitive information through unsecured channels.


10. Children’s Privacy

Our website is not intended for children under 16.
We do not knowingly collect data from minors.


11. Third-Party Links

Our Site may include links to other websites.
We are not responsible for their privacy practices — check their policies separately.


12. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page.


13. Contact Us

If you have any questions or requests:

Email: info@fullmoonactivewear.com
Address: 70 High Street, London, IG6 2DJ, United Kingdom

Full Moon Activewear is the data controller of your personal information.