Terms of service

Last updated: 31 March 2026


These Terms of Service (“Terms”) govern your use of www.fullmoonactivewear.com (the “Services”) operated by Full Moon Activewear (“we”, “us”, “our”).

By accessing or using our Services, you agree to these Terms and our Privacy Policy [LINK].
If you do not agree, you must not use our Services.


1. Eligibility & Use

You must be 18 years or older or have permission from a parent/guardian.

By using our Services, you agree to:

  • Provide accurate and complete information 

  • Use the website for lawful purposes only 

  • Not misuse, disrupt, or attempt to exploit the Services 

We reserve the right to refuse service, cancel orders, or suspend access at any time without notice.


2. Products & Fit Disclaimer

We aim to display products as accurately as possible. However:

  • Colours and appearance may vary depending on your device 

  • Fit may vary based on body type and personal preference 

  • We do not guarantee that products will meet individual expectations 

Customers are responsible for selecting the correct size using our size guide.

All products are subject to availability and may be modified or discontinued at any time.


3. Performance Disclaimer

Our products are designed for general activewear use.

We do not guarantee:

  • Performance under all conditions 

  • Suitability for all sports or activities 

  • Durability beyond normal use 


4. Orders (Strict Policy)

  • All orders are subject to acceptance 

  • We may cancel or refuse any order at our discretion 

  • Orders cannot be changed or cancelled once placed 

You are responsible for:

  • Selecting the correct size 

  • Providing accurate shipping details 

We are not liable for errors made at checkout.

All purchases are governed by our Refund Policy [LINK].


5. Pricing & Payment

  • Prices may change without notice 

  • Prices exclude shipping, taxes, duties, and import fees 

  • You are responsible for all additional charges 

We may cancel orders due to:

  • Pricing errors 

  • Payment issues 

  • Suspected fraud 


6. Shipping, Delivery & Risk

  • Delivery times are estimates only and not guaranteed 

  • We are not responsible for delays caused by couriers, customs, or external factors 

  • Risk passes to you once the order is dispatched 

We are not responsible for:

  • Lost or stolen parcels after confirmed delivery 

  • Incorrect addresses provided at checkout 


7. Returns & Exchanges

All returns and exchanges are governed strictly by our Refund Policy [LINK].

We reserve the right to:

  • Reject returns that do not meet our conditions 

  • Refuse items showing any signs of wear, including deodorant, fragrance, or stretching 

  • Limit or deny returns or exchanges where abuse is suspected 

Our decision is final.


8. Chargebacks & Disputes

By placing an order, you agree to contact us first at info@fullmoonactivewear.com to resolve any issue.

Unjustified chargebacks may be formally disputed with evidence of:

  • Delivery confirmation 

  • Customer agreement to our policies 


9. Intellectual Property

All content on this site (including branding, images, designs, and text) is owned by Full Moon Activewear.

You may not:

  • Copy, reproduce, or distribute content 

  • Use our branding without written permission 

Unauthorised use may result in legal action.


10. Third-Party Services

We use third-party providers, including Shopify.

  • We are not responsible for third-party services or websites 

  • All purchases are made with Full Moon Activewear, not Shopify 


11. User Content

If you submit reviews or content:

  • You grant us a permanent, worldwide, royalty-free licence to use it 

  • We may remove content at any time 

  • You are responsible for what you submit 


12. Prohibited Conduct

You must not:

  • Break any laws or commit fraud 

  • Harass, abuse, or harm others 

  • Attempt to hack, disrupt, or exploit the site 

  • Provide false or misleading information 

We may terminate access immediately for violations.


13. Termination

We may suspend or terminate your access at any time without notice.

You remain responsible for any outstanding payments.


14. Disclaimer

All products and Services are provided “as is” and “as available”.

We do not guarantee:

  • Uninterrupted or error-free service 

  • That products will meet all expectations 


15. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages 

  • This includes loss of profit, revenue, data, or opportunity 

Our total liability is limited to the amount paid for the product.


16. Indemnity

You agree to indemnify and hold us harmless from any claims arising from:

  • Your misuse of the Services 

  • Your breach of these Terms 


17. Governing Law

These Terms are governed by the laws of England and Wales.


18. Changes to Terms

We may update these Terms at any time.

Continued use of the Services means you accept any changes.


19. Contact

Email: info@fullmoonactivewear.com
Address: 70 High Street, London, IG6 2DJ, United Kingdom